Frequently Asked Questions
Have questions? We’ve got answers. If you can’t find what we are looking for, feel free to get in touch.
This is a way to process a payment where a consumer taps their card on an Android phone or device to confirm their payment.
The device must have NFC (Near-Field Communication) enabled to allow communication with the payment card. NFC allows for short range communication between two compatible devices. This is the same technology used by traditional POS terminals.
Yes, it's completely secure. This is the same technology used by traditional POS terminals.
Tap on Phone uses the same NFC technology as a purpose-built POS terminal and complies with all the existing standards for contactless payments. Tap-on-Phone solutions need to be certified by independent PCI Labs and ultimately approved by the various Card Schemes.
Yes, Apple now support this technology and Halo Dot can provide an iOS solution. The requirement is that your Acquirer or PayFac has contracted with Apple directly. *Apple Tap to Pay is market dependant and Halo Dot has no influence over Apple's roadmap and go to market plans.
If the Huawei device is running Android, it is fully compatible. We are working on supporting Huawei devices that operate on Harmony OS.
SoftPOS is a term used to describe software-based Point-of-Sale (POS) solutions used primarily by merchants for in-person sales. Previously the payment would have been processed on a POS terminal when a payment card is either inserted (chip and pin) or tapped (Tap and Go). Tap on Phone now allows for the removal of the POS terminal, and a mobile phone/device can be used for the payment card to be 'tapped'.
Our solution is MPoC compliant and ready for the PCI Labs to review the solution. We will be working with labs in Q4 of 2023 to begin the certification process. But you do not need to wait for MPoC before launching your solution. If you use any of our solutions you can launch under the Scheme Pilots without any further lab reviews, and when we have achieved MPoC you can upgrade seamlessly from our Pilot solution to the MPoC Certified version
Android devices version 10.0 and above are supported
What’s included
L2
Security Review
MPoC
Included
Included
Included
Included
Included
Included
Included
Included
Included*
Included
**per acquirer. Time to market depends on L3 certification which would be Integration Time +1 month